Ticket Insurance

If you are looking to protect your ticket purchase, we now offer ticket insurance! For $7 per ticket, you can get your original ticket purchase refunded, minus the insurance and service/ticket fees, if you are unable to attend the event for any reason. 

Here are a few things to keep in mind: 

  • Insurance must be purchased in the same transaction as your admission tickets.

  • You must purchase the name number of insurance tickets as tickets you purchased.

    • Example: If you only bought 1 ticket insurance but 3 admission tickets, only 1 of your tickets is covered! 

  • You can request refunds for any completely unused tickets. 

    • Example: If you purchased 3 admission tickets with insurance, and only use 2, you can request the leftover insured ticket to be refunded. 

  • Once your ticket is scanned at any attraction, it is no longer refundable.

  • If you leave in the middle of attending, you cannot request a refund.

  • Partially used tickets cannot be refunded.

  • Insurance is the ONLY way to guarantee that your tickets would be eligible for refund. 

  • All refund claims must be submitted by November 5, 2024.

  • All claims are refunded to the original card used for purchase.

  • Claims can take up to 10 days to process. It may also take 2-5 business days for your credit card company / bank to show a refund on the card used.

  • The preseason ticket specials are not eligible for insurance.