Ticket Insurance

If you are looking to protect your ticket purchase, we now offer ticket insurance! For $7 per ticket, you can get your original ticket purchase refunded, minus the insurance and service/ticket fees, if you are unable to attend the event for any reason. This insurance is only offered upon your original ticket purchase and cannot be added on later.

Here are a few things to keep in mind: 

• Insurance must be purchased in the same transaction as your admission tickets.

• You must purchase the name number of insurance tickets as tickets you purchased.

  • Example: If you only bought 1 ticket insurance but 3 admission tickets, only 1 of your tickets is covered! 

• You can request refunds for any completely unused tickets. 

  • Example: If you purchased 3 admission tickets with insurance, and only use 2, you can request the leftover insured ticket to be refunded. 

• Once your ticket is scanned at any attraction, it is no longer refundable.

• If you leave in the middle of attending, you cannot request a refund.

• Partially used tickets cannot be refunded.

• Insurance is the ONLY way to guarantee that your tickets would be eligible for refund. 

• All refund claims must be submitted by November 5, 2024.

• All claims are refunded to the original card used for purchase.

• Claims can take up to 10 days to process. It may also take 2-5 business days for your credit card company / bank to show a refund on the card used.

• The preseason ticket specials are not eligible for insurance.